Warranty

Warranty Period

All Tarpa Tactical products carry a 2 (two) year warranty against manufacturing and workmanship defects from the date of purchase.

This warranty is offered in addition to the legal warranty under Turkish Consumer Protection Law No. 4077.

What's Covered

• Stitching failures (under normal use)
• Fabric defects (tearing, melting, perforation)
• Hardware failures (zippers, hooks, buckles)
• Workmanship defects (incorrect cutting, missing stitches)
• MOLLE panel adhesion/separation issues

What's Not Covered

• Normal wear and tear
• Misuse, improper care, or incorrect washing
• Accidents, fire, flood, war, and similar external events
• User repairs or modifications
• Damage from ballistic impact (plate carrier fabric is not ballistic protection)
• Cosmetic defects (fading, minor color variation)

Warranty Claim Process

1. Contact: Email garanti@tarpatactical.com with your order number, purchase date, and description of the issue.
2. Photos / Video: Share clear photos or videos showing the issue from multiple angles.
3. Assessment:We'll evaluate within 2 business days and send instructions.
4. Repair / Replacement: Products under warranty are repaired or replaced with an equivalent item if repair is not possible.
5. Return shipping: If return is needed, we provide free shipping via our contracted courier.

Post-Warranty Repair Service

We offer repair service even after the 2-year warranty ends. If compatible parts are in stock, we repair items for a reasonable fee.

For repair requests, contact garanti@tarpatactical.com.

Invoice / Proof of Purchase

A warranty claim requires an invoice or e-invoice showing the product was purchased. We can also verify via your order number.

Lifetime Quality Commitment

At Tarpa Tactical, we stand behind our products. The 2-year warranty is a minimum commitment — when used correctly, our products last decades. We welcome feedback on your experience: info@tarpatactical.com